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Customer Service Representative
Job Description
Lewis Center company in need of Customer Service Reps:
25% Answer incoming customer phone calls, email, fax and web chats in a timely, professional manner
25% Process orders by phone, fax and email and communication with customers regarding order status, delivery date, and freight quotes when applicable.
25% Handling customer questions/issues regarding their orders including order status or sending product information
20% Communication with our many vendors regarding product updates relevant to customer orders.
5% Miscellaneous customer service projects
JOB SUMMARY:
We are seeking energetic and reliable professionals to join our team as Customer Service Specialist. The successful candidate will be responsible for answering incoming calls, emails, faxes and web chats as well as handling customer questions regarding products or order issues. Our Customer Service Specialist is often the first point of contact for customers, so we are interested in hiring individuals with a commitment to customer satisfaction and the ability to make quick and accurate decisions.
EXPERIENCE/QUALIFICATIONS:
High School Diploma/GED required
Self-Starter with the ability to work independently
Strong Computer Skills
Excellent verbal and written communication skills
Ability to remain professional and courteous with customers at all times
Strong problem-solving skills
25% Answer incoming customer phone calls, email, fax and web chats in a timely, professional manner
25% Process orders by phone, fax and email and communication with customers regarding order status, delivery date, and freight quotes when applicable.
25% Handling customer questions/issues regarding their orders including order status or sending product information
20% Communication with our many vendors regarding product updates relevant to customer orders.
5% Miscellaneous customer service projects
JOB SUMMARY:
We are seeking energetic and reliable professionals to join our team as Customer Service Specialist. The successful candidate will be responsible for answering incoming calls, emails, faxes and web chats as well as handling customer questions regarding products or order issues. Our Customer Service Specialist is often the first point of contact for customers, so we are interested in hiring individuals with a commitment to customer satisfaction and the ability to make quick and accurate decisions.
EXPERIENCE/QUALIFICATIONS:
High School Diploma/GED required
Self-Starter with the ability to work independently
Strong Computer Skills
Excellent verbal and written communication skills
Ability to remain professional and courteous with customers at all times
Strong problem-solving skills
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About Lewis Center, OH
Ready for a career change in Lewis Center, Ohio? Explore our job opportunities in this thriving area that boasts a perfect blend of suburban charm and city conveniences. Located just north of Columbus, Lewis Center offers a vibrant community with access to top-notch schools, beautiful parks like Alum Creek State Park, and exciting dining options like The Old Bag of Nails Pub. Enjoy cultural experiences at The Polaris Fashion Place, catch a show at the Northpointe Dance Academy, or cheer on the Columbus Blue Jackets at Nationwide Arena. Join us in Lewis Center and discover endless growth opportunities for your career!