Customer Service

Lewis Center, OH 43035

Posted: 06/13/2024 Industry: Customer Service/Call Center Job Number: 539739

Job Description

Lewis Center company in need of Customer Service Reps:

Monday to Friday 8am-5pm

25% Answer incoming customer phone calls, email, fax, and web chats in a timely, professional manner
25% Process orders by phone, fax and email and communication with customers regarding order status, delivery date, and freight quotes when applicable.
25% Handling customer questions/issues regarding their orders including order status or sending product information.
20% Communication with our many vendors regarding product updates relevant to customer orders.
5% Miscellaneous customer service projects

JOB SUMMARY:

We are seeking energetic and reliable professionals to join our team as Customer Service Specialist. The successful candidate will be responsible for answering incoming calls, emails, faxes, and web chats as well as handling customer questions regarding products or order issues. Our Customer Service Specialist is often the first point of contact for customers, so we are interested in hiring individuals with a commitment to customer satisfaction and the ability to make quick and accurate decisions.

EXPERIENCE/QUALIFICATIONS:

High School Diploma/GED required.
Self-Starter with the ability to work independently.
Strong Computer Skills
Excellent verbal and written communication skills
Ability to always remain professional and courteous with customers.
Strong problem-solving skills
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About Lewis Center, OH

Ready for a career change in Lewis Center, Ohio? Explore our job opportunities in this thriving area that boasts a perfect blend of suburban charm and city conveniences. Located just north of Columbus, Lewis Center offers a vibrant community with access to top-notch schools, beautiful parks like Alum Creek State Park, and exciting dining options like The Old Bag of Nails Pub. Enjoy cultural experiences at The Polaris Fashion Place, catch a show at the Northpointe Dance Academy, or cheer on the Columbus Blue Jackets at Nationwide Arena. Join us in Lewis Center and discover endless growth opportunities for your career!