Call Center Representative

Columbus, OH 43229

Posted: 09/13/2023 Industry: Customer Service/Call Center Job Number: 537531

Job Description

Professional client on the North side of Columbus is seeking a a driven, detail oriented candidate to assist customers with financial concerns.

The qualified candidate would:

-Make outbound and receive inbound calls to and from Credit Card Companies to evaluate and negotiate settlements for clients.
-Make outbound and receive inbound calls to and from clients on our program to answer questions and work through the process with clients.
-Have experience with dealing with consumers over the phone (i.E. Collections, phone sales, etc.)
-Strong Negotiating skills
-Able to assess situations quickly and determine the best course of action to take.
-Good phone rapport with clients and creditors.
-Have reliable transportation.
-Recent Telemarketing experience, preferably in an autdialer.
-Must be comfortable being on the phone majority of the day.

Our Representatives are expected to:

-Effectively communicate with clients and apply the company's process to effectively settle debts for clients while keeping the client informed about their program.
-Work with various creditors and clients to ensure that the program is progressing properly.
-Treat clients in a respectful and professional manner.
-Hit acceptable production and behavior standards at all times.

Benefits include:
-Full time employment
-Paid Holidays
-Paid Vacations
-Health, Dental, Vison
-401k 100% match up to 6% of your income
-Causual dress code
-No weekends

Monday - Friday
9: 00am - 6: 00pm

Contact Acloche at 614-824-3727 for more info.
Apply Online

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