Wholesale Support Representative

Columbus, OH 43228

Posted: 08/12/2019 Industry: Clerical Job Number: 520582
A Client is seeking an experienced Customer Service Representative in the Columbus, Ohio area. Monday - Friday 8am to 5pm.

Company Overview:

Leading distributor of tracks and undercarriage parts for compact earthmoving equipment. They're currently seeking qualified applicants for inside sales and support at the Columbus, OH facility. This individual will assist outside territory managers with quotes and order entry, as well as handling any questions or concerns that may arise. The ideal candidate will have customer service experience in a related field or commensurate education. We pride ourselves on promoting within. Growth has been exponential, which will create opportunities for advancement and greater earning potential.

Responsibilities:

Assist outside sales representatives
Help with any marketing campaigns
Provide excellent customer service ensuring repeat business.
Follow up with open estimates.
Inform customers of any current specials.
Become a product expert. Educate dealers to ensure their customers are receiving a product that is reliable and appropriate for the application.

Qualifications:

Minimum (2) years of customer service experience or equivalent education. Experience with construction equipment parts or service ideal.
Self-starter. Candidates should be motivated to learn about our product line and our CRM platform.
Ability to take direction and adapt to a fast-paced work environment.



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