Customer Service-Small engine&parts

Columbus, OH 43228

Posted: 08/27/2019 Industry: Clerical Job Number: 520854
Able to provide considerate and high-quality customer support in topics such as warranty, technical support, and parts orders for small engines. Must be customer friendly, a team player and keep projects moving in order to meet deadlines.
Seeking dynamic individual comfortable in startup atmosphere. We are growing this area of our already successful business and are excited to find individuals who are flexible and excited about change!

Key Responsibilities
Provide superior customer service
Answer customer questions on repair and service of units
Ability to learn and address customer issues with small engines and generators
Process Warranty claims and Returns
Evaluate warranty units to determine manufacturing defects
Maintain records of all repairs
Maintain a clean and organized work area

Qualifications

2 years+ of customer service experience
High school diploma
Consistent work history

You will be succeed in this role if
You enjoy helping people solve problems
You are pleasant, personable, and enjoy playing team
You think quickly on your feet and are willing to research to get answers

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